I was admitted with a medical condition causing me a lot of pain and discomfort. The staff are wonderful, other than how the Box Hill Hospital deals with abusive patients
One patient every morning for over 3 days walks the corridors saying that they want to kill all staff. Then it escalates into yelling f*** you. Over and over. Or saying something about - f*** dumb nurses - as loud as possible.
Then the patient is into the equipment trolleys. Messing up the equipment. Then it’s walking the ward with loud music playing from the phone.
Security gets called and they talk nice to the patient to go back to their room. The patient does after yelling f*** you to all. Security leave. Maybe after 10 mins it starts again.
It’s really disturbing and disgusting that hospital management allows their nursing stays and students and health care assistance to be abused. And treated this way.
I once worked in security in a hospital overseas. And it was zero tolerance to abuse and violence. The security would have been hands-on with a patient like this forcing them back to their room and a senior doctor would sedate.
I feel staff should never be allowed to deal with people like this. If that nurse is your nurse and is hurt or upset your treatment is affected.
Really. Shame on management.
"Tolerating abusive patient"
About: Box Hill Hospital / Trauma & orthopaedics Box Hill Hospital Trauma & orthopaedics Box Hill 3128
Posted by Koala01 (as ),
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