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"Well looked after at Kerang"

About: Kerang District Health

(as the patient),

I was in hospital for a hernia repair. I was well looked after from the moment I entered the Hospital to when I left. Nursing care was very good. Food was good with the temperature appropriate for the dish served. I was very thankful that we have a local Hospital.  

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Responses

Response from Megan Simmonds, Acute Nursing Unit Manager, Acute Services, Kerang District Health 4 years ago
Megan Simmonds
Acute Nursing Unit Manager, Acute Services,
Kerang District Health
Submitted on 11/06/2019 at 8:54 AM
Published on Care Opinion at 9:14 AM


picture of Megan Simmonds

Dear chararx56,

Thank you for taking the time to tell us about your recent experience at Kerang Hospital. I am pleased to hear that the nursing care provided to you was very good, I will be sure to pass on your compliments to the Nursing Staff. I will also pass on your compliments about the food to the Catering Staff, as they pride themselves on the quality of their meals. I hope you are recovering well form your surgery.

Best Regards.

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Response from Chloe Keogh, Director of Clinical Services, Kerang District Health 4 years ago
Chloe Keogh
Director of Clinical Services,
Kerang District Health
Submitted on 11/06/2019 at 2:37 PM
Published on Care Opinion at 3:46 PM


picture of Chloe Keogh

Dear chararx56,

I am really delighted that you took the time to tell your story, and especially making comment about the meals and the temperature they were served at. Often hospital food gets criticised and I believe that the food here is of a very high standard. The menus are designed by our chef and a dietitian. We are very proud of the hospital and the service we provide and the standard of care provided by our nurses and all staff.

Again, thank you for your compliments.

Kind Regards

Chloe

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Response from Margaret Christian, NUM Theatre department, Clinical Services, Kerang District Health 4 years ago
Margaret Christian
NUM Theatre department, Clinical Services,
Kerang District Health
Submitted on 11/06/2019 at 6:05 PM
Published on Care Opinion on 12/06/2019 at 8:21 AM


picture of Margaret Christian

Dear chararx56,

Thank you for your comments about your recent hernia surgery, and your care received at Kerang District Health. One of our core values is "Caring" and I am glad that you felt cared for, from your admission to theatre and your surgical experience as well as the care you received in acute ward.

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