"Aged care"

Dear capricornusnq98,

Thank you for taking the time to provide feedback about Glenarm Residential Care Facility. I am pleased to hear you are very satisfied with the care and attention provided in Glenarm. We strive to deliver our care according to Kerang District Health values of Care, Accountability, Respect and Excellence at all times to achieve best consumer outcomes.

Kind Regards

Melissa Hunter

Nurse Unit Manager

Glenarm Residential Care

Dear capricornusnq98,

Many people have ideas about aged care homes, and the care that is provided within them. The Royal Commission into Aged Care has given the Australian public an insight into some fabulous caring homes, and some nightmares. The people who live in Glenarm have a state of the art home, individual rooms with ensuites, an activities calendar that puts my social life to shame and a menu that provides choice and variety. You can look on the Kerang District Health website to see the months activities and the menu choices.

Thank you for taking the time to provide your story about Glenarm. It is always good to get positive feedback from the community! The staff will be aware already of your comments, but we will be sure to thank them for all the work they do in caring for the people who live in Glenarm.

Kind Regards

Chloe