Care Opinion

Text size

Theme

Language

Help with language translation
Help with reading or listening

Patient care

Posted By carinaqd58

"Patient care"

About: Armadale Hospital / Emergency Department

(as the patient),

I visited Armadale Hospital Emergency Department today  and found out we had lost our first baby.

John the consultant from the start was kind and empathetic, and delivered the news with grace. His bedside manner was absolutely amazing. Izzy our nurse  was also so attentive and kind, it made the whole experience that little bit less  traumatic.

Thank you so much.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Diane Barr, Executive Director, Armadale Kalamunda Group 5 years ago
Diane Barr
Executive Director,
Armadale Kalamunda Group

Submitted on 1/10/2019 at 2:57 PM
Published on Care Opinion Australia at 3:10 PM

picture of Diane Barr

Dear carinaqd58,

Please accept my sincere condolences. It is heart-warming to know that John and Izzy were able to provide compassionate care during such a traumatic experience. They will both be so very pleased that they were able to make a difference. We are very proud of the team at Armadale Emergency Department and John and Izzy are two individuals that consistently provide care with compassion and kindness. I will ensure they receive this feedback, it will mean a lot to them.

On a personal note thank you for taking time during this challenging experience to provide your feedback to the health service. It supports our commitment to providing values based care with the patient at the centre of all our communication.

Further to the support you are receiving from friends and family, you can contact GriefLine on 1300 845 745 or The Compassionate Friends on 1300 064 068, if you feel it would be helpful.

I wish you and your family all the best. Thank you again for providing such wonderful feedback.

Yours sincerely,

Di Barr

Executive Director

Armadale Kalamunda Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k