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"Smart nurses saved my life"

About: Kerang District Health

(as the patient),

I recently called District Nursing with an ongoing problem with my legs. After speaking with the nurse, they realised I was not speaking properly so they came straight away to me and organised for me to go to the doctors.

When the doctor saw me, he knew there was something wrong and called an ambulance. This all took place on a Friday and by Sunday, the nursing staff realised that they could not handle what was wrong with me so had enough experience to transfer me to a hospital and this is what saved my life. I spent a week in ICU in that hospital. 

I would like to thank all the people involved in looking after me throughout the whole business of keeping me alive. A very big thank you!

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Responses

Response from Sue Gray, District Nursing Services Unit Manager, District Nursing Services, Kerang District Health 2 years ago
Sue Gray
District Nursing Services Unit Manager, District Nursing Services,
Kerang District Health
Submitted on 08/10/2019 at 17:22
Published on Care Opinion at 17:25


picture of Sue Gray

Dear telescopiumgz64,

Wow!

I am so thrilled that the District Nurses were able to assist you to obtain the correct treatment for your symptoms.

The District Nurses are very skilled in community nursing and in particular home assessment and it is stories like yours that make our job so rewarding.

I will forward your thanks to the staff at the clinic and in urgent care.

The District Nurses are there to continue support you in your recovery within the community.

Thank you for your feedback.

Sue Gray

Nurse Unit Manger

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Response from Chloe Keogh, Director of Clinical Services, Kerang District Health 2 years ago
Chloe Keogh
Director of Clinical Services,
Kerang District Health
Submitted on 09/10/2019 at 09:42
Published on Care Opinion at 09:49


picture of Chloe Keogh

Dear telescopiumgz64,

Thankyou for telling your story, it is really wonderful to know that you felt supported and cared for even while your condition deteriorated.

Our hospital staff ( which also includes the district nursing staff) will be delighted to know how much you appreciated their care, and as Sue said in the message above, the District Nurses are available to help you in the recovery phase at home.

Kind Regards

Chloe

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