Genesis Care staff and volunteers in Fiona Stanley Hospital were absolutely great. Treated me like a person!
As I live in the Great Southern region, it was arranged that I have a specific blood test done with the results being sent to Genesis and then having a Telehealth meeting with the Specialist dealing with my case.
First Telehealth meeting went okay - it is a great system and saves a lot of travel etc. However, the Telehealth meeting planned recently I feel was a failure on behalf of Genesis Care! The meeting was arranged for mid morning and I waited for over one and a half hours before I finally got the word that the meeting wasn't going to happen and that the Specialist would ring me some time later (still waiting by late afternoon). While waiting, I contacted the person in charge of the Telehealth Centre in my local hospital several times and I believe that they tried to get Genesis to make contact. I rang Genesis in the end and was told it was all off. So, I am still in limbo, not knowing the result of my recent blood test and as to whether the cancer is spreading or not.
"No communication about my results"
About: GenesisCare Fiona Stanley Hospital GenesisCare Fiona Stanley Hospital Murdoch 6150
Posted by geminixr48 (as ),
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