Got to Fiona Stanley Hospital Emergency Department (ED) in the early hours of the morning recently.
Told the Triage Nurse pain was a 10 and they said we’ll give you some painkillers. 2 hours later we have to go ask for painkillers. 45min later they decide to do OBS on everyone in the waiting room. Got told 4 hours is the longest wait time.
And you wonder why people get angry about sitting around in pain. ED is the last place you want to be. So how about telling people what’s going on, not on a monitor with supposed waiting times and the number of people waiting.
I feel that 4 hours is the target time to meet your KPIs and it’s not based on how sick you are.
"Wait times and staffing"
About: Fiona Stanley Hospital / Emergency Department Fiona Stanley Hospital Emergency Department Murdoch 6150
Posted by rainmp33 (as ),
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