"My parent's final days"

About: Sir Charles Gairdner Hospital

(as a relative),

Let me start by saying that the care they received in the last few days of their life was second to none. The nursing (and medical) care they received was respectful, compassionate and empathetic, they were treated with dignity. The staff we dealt with on Ward 61 at Sir Charles Gairdner Hospital (SCGH) are to be commended and management needs to acknowledge that it is these people, the staff on the floor, that make the biggest difference. I cannot thank them enough for making my parent's final days easier for both my parent and the family. To have the coordinator on for the shift tear up because the hospital had no syringe drivers left to ease my parent's pain in their final hours, to have nurses go above and beyond to show compassion and understanding to the family, to go out of their way to explain everything, this I believe you can't buy.


Response from Janet Zagari, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group 9 months ago
Janet Zagari
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group
Submitted on 18/11/2019 at 17:58
Published on Care Opinion at 17:58

picture of Janet Zagari

Dear snowez86,

I wish to extend my sincere condolences to you on the passing of your parent and thank you for taking the time to contact me at this very difficult time.

We pride ourselves on delivering high quality, compassionate care and I am glad that this was your parent’s experience in their final days on ward G61and I will ensure that the ward staff receive this feedback.

I wish you and your family the very best as you grieve the loss of your parent.

Kind regards,

Janet Zagari

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