"Inadequate care"

I have had a rare chronic pain condition 24/7 for a few years and have managed it until it became worse. I tried to get appointments but met with message machines only. After 5 hours of trying I did the only thing I thought I could do to try and see someone, I rang an ambulance.

Then I did see an emergency doctor after 3 hours which I expected but they could only recommend I get referrals for appointments in the future. I choose to at least talk to a specialist in the hospital re options and was told it could take a while. Since my only option was to leave with no answers and endure the pain, I chose to wait patiently for 6 more hours until I was basically told by a senior doctor to leave as they couldn't help complex problems like mine.

I left angry, upset that I  had reached out for help because I was desperate and had been turned away with 2 phone numbers only, to cope without any real help.