"My recent visit to the Emergency Dept"

I had broken my wrist during a fall playing netball.

I came to ED just late one night and was taken through to wait 'inside' about an hour later.  Whilst I had to wait until about another 3 hours to see a doctor, the staff were excellent - very caring and apologetic for the wait.  The doctor himself - Dr Owen - was brilliant!  He was very personable, explained everything including the treatment thoroughly whilst showing me the X-ray and also patiently instructing a trainee doctor.  I felt very confident being under his care and am now 'happily' recovering (as much as one can be happy with a splint on one's arm!)

I think the staff are terrific and am very thankful for our local hospital.  Bouquets and blessings to you all!

Just one negative. Whilst sitting in the waiting room, I felt the programme on the TV was vile, spewing out loads of terrible language and anger.  My spouse asked for it to be changed and it was - thank you.  I understand that the triage staff don't have time to monitor the TV programmes and very much appreciate their prompt response when it was brought to their attention, but considering that you want to encourage a mutual atmosphere of respect, these types of programmes don't work to that end. Plus there were children present.