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"Best Day Ever."

About: Bunbury Hospital

(as the patient),

So many of our experiences in life are coloured by the glasses that we choose to wear. I love life, and I choose to wear golden glasses and clothe myself in a great attitude every day.

Regardless of this, I will forever be in awe my experience at the Day Procedure Unit in Bunbury Regional Hospital. From admission to discharge, the friendliness and professionalism was second to none, with coffee, sandwiches and great conversation during recovery. I am humbled by these kind acts of service from staff who somehow manage the caseload of a busy unit so well.

The surgical team, specialist, doctor, anaesthetist and nurses were just faultless in their teamwork. I contrast this with my recent visit to Africa to see my Dad in hospital where his window on the third story above a busy walkway was propped open with half a brick, and there was no running water in the taps and only a broken chair for me to sleep on by his bedside at night.

So I am grateful for what we have in Australia and wanted to express that through this story. In some way it was my Best Day Ever. Thank you.

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Responses

Response from Glen Matters, Operations Manager Bunbury Hospital, WACHS South West 4 years ago
Glen Matters
Operations Manager Bunbury Hospital,
WACHS South West
Submitted on 24/12/2019 at 7:02 PM
Published on Care Opinion on 27/12/2019 at 10:47 AM


picture of Glen Matters

Dear moontm88,

Thank you for taking the time to post on Patient Opinion. I thoroughly enjoyed reading about your experience at our hospital and your positive outlook on life.

The staff will be very appreciative of your kind words and I am sure, humbled themselves to receive such praise. I will make sure some copies of your post are made accessible to the staff in the Day Procedure Unit.

I hope you are recovering well and wishing you all the best during the festive season.

Regards

Glen Matters

Operations Manager Bunbury Hospital

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