My spouse took me to the ED on a weekend because the GP Wheatbelt isn't open until week days and as I had been coughing all night and prior to that a sore throat for several days.
I had headaches, a very sore chest and bad cough. I believe the triage clinician was totally uninterested and before even I was examined they said that it was a virus and it could take 3 months to go away. After half an hour, we were taken into a cubicle with chairs and a clinician came to take BP and temperature. They asked what why I was here and I said I had a sore throat for two days and a bad cough and a very sleepless night. Because the GPs are closed we have come here. This clinician said so you have come because you had a sleepless night. My spouse said no and that I am susceptible to pneumonia and have had it many times. I was given Panadol which seems to be their favourite thing.
They left and we saw a clinician that I felt was parading around and seemingly moving from one end of a room to another. The clinician came in twice, once just looked in and the second time asked if I was a certain patient (can't remember the name) and when I said no, they went out. They went to a person in the next room who had come after us. After that, they came again after they had attended to the other patient and asked again was I a certain patient. When I said no the clinician went again to someone who also had come after me. That clinician arrived at the hospital while we were waiting.
After a while longer we got fed up and walked out. I told a staff member that I was fed up with this treatment, that this was the second time this had happened and it was not going to happen again. It will not happen again. Last time I believe there were no patients at all in the ED. Got told a clinician was on the wards, after repeatedly asking when was the clinician coming and got told a few minutes. We left after 50 minutes as the clinician still hadn't come. I later was admitted to another hospital with Nephritis.
Today when we got home I took an antibiotic which I had from a previous course which only required me to take one course. In my opinion, it's no wonder people turn to self medication and Dr Google when this type of treatment is given at this hospital.
When I was asleep, someone called from the hospital and spoke to my spouse and said that if I get worse to go to a Dr. My spouse said yeah right!
"Not impressed once again with the ED"
About: Northam Health Service / Emergency Department Northam Health Service Emergency Department Northam 6401
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