This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Outpatient services

Posted By MrsPadge

"Outpatient services"

About: Sydney / Sydney Eye Hospital / 1 East (Ophthalmology) Sydney / Sydney Eye Hospital / Emergency Department

(as the patient),

I attended ED, then OPD and I felt rushed and unheard. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Carolyn Smith, Deputy Director of Nusing, Nursing, Sydney/Sydney Eye Hospital 4 years ago
Carolyn Smith
Deputy Director of Nusing, Nursing,
Sydney/Sydney Eye Hospital

Operational Manager

Submitted on 21/01/2020 at 8:59 AM
Published on Care Opinion at 10:01 AM

Dear MrsPadge

Thank you so much for taking the time to share your ED and OPD experience with us on Patient Opinion. I would like to say how sorry I was to read that you left Sydney/Sydney Eye Hospital feeling rushed and unheard. I will ensure the managers of both departments receive this feedback and share it with their teams.

Your feedback is valuable in helping us to improve our care. If you would like to discuss any further please do not hesitate in email me on SESLHD-SSEHExecutiveServices@health.nsw.gov.au

Kind regards

Carolyn

Deputy Director of Nursing

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k