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Faulty ECG machines

Posted By Petal

"Faulty ECG machines"

About: Sydney / Sydney Eye Hospital / 1 East (Ophthalmology)

(as the patient),

At Sydney Eye Hospital, the nurses and doctors were lovely but I believe they need new ECG machines as neither of the two they had to work with worked properly. One had to be played with for quite a while before it worked for them. I think they should have equipment that works the first time.

The staff helping me were Anne, Kathleen and Patrick - all three were lovely. 

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Responses

Response from Alan Porritt, Director of Nursing and Support Services, Nursing, Sydney Hospital & Sydney Eye Hospital 4 years ago
Alan Porritt
Director of Nursing and Support Services, Nursing,
Sydney Hospital & Sydney Eye Hospital

Submitted on 15/01/2020 at 12:29 PM
Published on Care Opinion at 12:33 PM

picture of Alan Porritt

Dear Petal,

Thank you for your feedback and the wonderful acknowledgement of the nursing and doctors involved in your care. I will ensure Anne, Kathleen and Patrick are notified.

Thank you for bringing to our attention the issue with the ECG machines. The manager will assess the machines to ensure they are in working order.

All the best

Kind regards

Alan

Director of Nursing and Support Staff

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