I had to take my parent to visit the Sydney Eye Hospital for a post-surgery check-up. When we arrived, it seemed there were not enough seats for patients to wait to be seen. Don’t forget this is a hospital for people who I believe, have had surgeries on their eyes and most likely have impaired vision.
We had to take a ticket with a number on it to tell the reception when our appointment was. Our appointment was mid-morning yet we had to wait 1 hour before we could even tell them we arrived. There was only one person at the reception trying to process appointments, in my opinion, not enough staff at all.
Also on the last visit (before their surgery) the nurses had left us in the waiting room for an hour and forgot to put eye drops in my parents' eyes and forgot to draw the arrow above the eye that needed surgery. It seemed if we didn’t mention anything to a nurse, I believe no one would’ve checked on them. How can you forget about a patient who is about to have surgery?
"Inefficient systems"
About: Sydney / Sydney Eye Hospital Sydney / Sydney Eye Hospital Sydney 2000
Posted by columbakp99 (as ),
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