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"Exceptional care at Sydney Eye Hospital"

About: Sydney / Sydney Eye Hospital / 1 East (Ophthalmology)

(as the patient),

I recently had to be admitted twice as an inpatient at Sydney Eye Hospital for an eye infection and Corneal Ulceration which developed into other health problems.

I found the staff of level 1 to be knowledgeable, thorough and empathetic in their care. It seemed the medical staff who saw me and especially Dr Con were busy but I feel, were always able to spend time giving me the support and explanations I required.

Since discharge, I have had ongoing health problems and have visited the hospital multiple times for ongoing care. I feel two staff in particular, have been exceptional in their care and support, Helen (CNC Diabetes Nurse Education), and Kay (Hand and Wound Nurse Consultant).

I believe, without the care of these two amazing nurses, my recovery would have been prolonged and painful. I thank all the staff at Sydney Eye Hospital for their hard work and care, especially Helen and Kay.

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Responses

Response from Alan Porritt, Director of Nursing and Support Services, Nursing, Sydney Hospital & Sydney Eye Hospital 4 years ago
Alan Porritt
Director of Nursing and Support Services, Nursing,
Sydney Hospital & Sydney Eye Hospital
Submitted on 10/02/2020 at 11:45 AM
Published on Care Opinion at 11:47 AM


picture of Alan Porritt

Dear stonezm66,

Thank you for taking the time to share your recent experience at Sydney Hospital and Sydney Eye Hospital. I am most pleased to be able to share this feedback with the team and Dr Con, Helen and Kay in particular.

Ensuring that our patients feel supported in their treatment and reassured whilst they are in our care, is one of our key priorities as an organisation and it is always excellent to hear when this is done to an exemplary level.

All the best in your continuing recovery.

Alan

Director of Nursing and Support Services

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