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"We fought to have our parent prescribed"

About: The Queen Elizabeth Hospital / Geriatric medicine

(as a relative),

Our parent was admitted to Queen Elizabeth Hospital about two years ago with a serious chest infection. The staff said that given our parent was an elderly patient, had had a stroke and was currently in permanent aged care and was being peg fed, I believe they considered our parent did not have a very good quality of life, therefore I felt in their opinion, the best thing to do is to deny any medication and just let them pass away. They also suggested we stop feeds. They reiterated their suggestion every day when our family arrived to visit.

Our family, on the other hand, believed our parent was very much loved and we wanted only the best care for them. They enjoy coming home on weekends, spending time with family, including grandchildren and their beloved pet and I believe is not in any pain. They do not have dementia and still manages to laugh with us and friends.

We fought to have our parent prescribed and administered with five days of IV antibiotics. On the 4th day, it seemed a staff member accidentally removed the IV and the doctor had such a hard time finding another line that I believe the doctor said it's only one day so why to bother. We made the doctor put one in so that our parent could have the last day of antibiotics as prescribed.

At the end of the 5 days, it felt they sent our parent home, basically to die. Our parent’s GP, however, had other ideas. The GP prescribed another week of antibiotics and our parent made a full recovery.

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Responses

Response from Care Opinion 3 years ago
Submitted on 6/05/2020 at 1:25 PM
Published on Care Opinion at 1:26 PM


This response is published on behalf of the Central Adelaide Local Health Network

Dear aurigapc67,

Thank you for your comments about the treatment of your elderly parent in The Queen Elizabeth Hospital (TQEH) when he was admitted with a chest infection. I am sorry to hear of the distress your parent's admission has caused for you and your family.

It is very important that our staff learn from patients and families about their experiences under our care. To this end, I encourage you to engage with senior medical staff who can look into your concerns and provide information in response to your complaint. To follow up on your comments please contact the Consumer Advisor on (08) 7074-1377.

Regards,

Lesley Dwyer,

Chief Executive Officer,

Central Adelaide Local Health Network (which includes TQEH)”

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