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Cared for by all involved

Posted By listenjf57

"Cared for by all involved"

About: Bentley Hospital / Community Rehabilitation & Aged Care Assessment Team Royal Perth Hospital / State Major Trauma Unit Ward 3G Warren Hospital

(as the patient),

I had a motorcycle accident. I was airlifted to RPH State trauma. I since then have been transferred to Bentley Rehab and now Warren District Hospital. This has enabled me to be close to family.

I lost control of my motorcycle while trying to avoid a ram that was on the road reserve. I was ejected onto the road and suffered multiple fractures of my rib cage, spinal fractures, a pelvis fracture, collar bone fracture and shoulder blade fracture. At the time of the accident, I was cared for by all involved in a totally professional manner from the volunteer ambulance staff to the Rescue helicopter staff and then the subsequent hospital staff. I have had a very good level of care from the health care system. Doctors, nurses and auxiliary staff have been tremendous. I felt my welfare has been a priority with all of the staff that has been assigned to me. I am thankful that the care and medical treatment has enabled me to have progressed this far with my recovery.

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Responses

Response from Jodie Omodei, Operations Manager, Coastal, WACHS South West 4 years ago
Jodie Omodei
Operations Manager, Coastal,
WACHS South West

Submitted on 27/02/2020 at 12:07 PM
Published on Care Opinion at 12:43 PM

Dear listenjf57,

Thank you for the lovely feedback you have provided in regards to your hospital experience after your terrible accident. Being close to home and family is important in a patients recovery and we are glad that we have been able to facilitate this in your transition to home. I wish you a speedy recovery and will ensure that staff are aware of your feedback.

Regards,

Jodie Omodei
Acting District Manager| Warren

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Response from Lesley Bennett, Chief Executive, East Metropolitan Health Service 4 years ago
Lesley Bennett
Chief Executive,
East Metropolitan Health Service

Submitted on 3/03/2020 at 6:40 PM
Published on Care Opinion on 4/03/2020 at 9:47 AM

picture of Lesley Bennett

Dear listenjf57

Thank you for taking the time to thank and acknowledge the staff who have cared for you at Royal Perth Hospital and Bentley Health Service. I am very pleased we have been able to contribute so positively to your treatment and recovery. I have passed on your thanks to the wonderful teams involved in your care and I am sure they will be thrilled to hear of the impression their care made on you.

I wish you well with your journey.

Best wishes

Dr Lesley Bennett

Executive Director

Royal Perth Bentley Group

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