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"My recent admission"

About: Sydney / Sydney Eye Hospital / 1 East (Ophthalmology)

(as the patient),

At my recent admission to Sydney Eye Hospital, I felt that doctors didn't give enough information about the progress. I felt I couldn't ask questions, and I felt I was not given enough time when doctors did come by.

I didn't feel doctors understood the things I was worried about like if I could go back to work, drive and pay rent (if I couldn't work).

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital 4 years ago
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital
Submitted on 11/03/2020 at 2:39 PM
Published on Care Opinion at 3:40 PM


Dear charadf93,

I am sorry to hear you felt the doctors were not informative enough and did not meet your needs in this instance. Being responsive to our patients' needs is very important and I will ensure your feedback is given to the medical staff. If you still have concerns on work, driving, please contact us on 93827111 or 93827046.

Thank you for the feedback, it is valuable in helping us to respond to what matters to our patients.

All the best in your recovery.

Kind regards

Dr Pauline Rumma

Director of Clinical Services

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