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In the best of hands

Posted By Loud Leo

"In the best of hands"

About: Albany Health Campus / Medical and Children's Ward

(as a relative),

My parent was admitted to this ward recently. All nursing staff were so considerate, not only towards my parent's needs, but also to mine.

Through such a challenging time, I felt they were able to comfort me as they demonstrated that my parent was in the best of hands. They kept me informed at all times and answered all my questions with confidence.

Really appreciated it.

Shoutout to Libby, Stuart, Mark, Kate, Christine and Fiona.

Thanks.

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Responses

Response from Catherine Attwell, Clinical Nurse Manager, Medical and Childrens' Ward, Albany Health Campus, WACHS Great Southern 4 years ago
Catherine Attwell
Clinical Nurse Manager, Medical and Childrens' Ward,
Albany Health Campus, WACHS Great Southern

Clinical Nurse Manager Medical and Childrens' Ward

Submitted on 18/03/2020 at 6:57 PM
Published on Care Opinion on 19/03/2020 at 9:51 AM

Dear Loud Leo,

Thank you so much for your lovely feedback. I am so glad to know that you felt that your parent was in the best of hands. As a nursing team, we couldn’t ask for more rewarding feedback than that.

I appreciate you taking the time and effort to contact Patient Opinion and I will pass on your feedback to all our staff, in particular to Libby, Stuart, Mark, Kate, Christine and Fiona.

Kind regards

Catherine Attwell,
Clinical Nurse Manager Medical and Children's Ward
Albany Health Campus

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