I was admitted to St George Emergency Department (ED) recently and stayed there for approx 5 hours. I had interaction with 5 nurses, 1 doctor, 1 medical student, 1 wards person and 1 radiology staff member.
In my opinion, issues from my eyes:
- Nobody seemed to bother to wash their hands before touching me.
- I believe the blood pressure cuff wasn't cleaned before and after the use while at ED SSU.
- At ED, 1 nurse didn't bother to introduce themselves and I felt they were rude/rough - as if they were handling an object, not a person.
- A call bell wasn't given to me during my entire stay.
I hope my experience would help to reflect on your practice and hence improve service delivery.
"Hospital experience"
About: St George Hospital / Emergency Department St George Hospital Emergency Department Kogarah 2217
Posted by venusye94 (as ),
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