"Experience in the Emergency Department"
About: Exmouth Health Service / Emergency Department Exmouth Health Service Emergency Department Exmouth 6707
Posted by Bear19 (as ),
I was taken to Exmouth hospital recently in the early hours by my spouse because I was having an asthma attack.
When we arrived we were seen by a nurse who, I felt, from the moment I said I was feeling unwell, did not give any consideration to how I was feeling and was very rude. They were really making me feel worse, in my opinion, and I started to get tears in my eyes trying to explain to them. I was feeling like they were not listening to me, they kept saying all numbers are fine so you're ok. I said I do not feel ok and they almost could have just said to me your numbers tell me different. I was made to feel like I was wasting their time.
I believe the nurse didn’t take my temperature properly and one of my main concerns was how cold I was feeling but I had 2 layers on and tried to explain I was shivering. They didn’t seem to care and then said they would come back after talking to the doctor.
The doctor asked for a peak flow reading but the nurse's attitude, in my opinion, was like they could not be bothered to do it and just made me feel even worse. This is not the first time I have felt like this around this nurse and I believe they need to know it’s not ok to treat people this way.
We come to the hospital for reassurance and care not to be judged and criticised.