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"The wonderful care my child received"

About: Sir Charles Gairdner Hospital

(as a parent/guardian),

Surgery on a badly infected abscess and an overnight stay for my adult child who also suffers from Huntingtons Disease a Neurological disorder. I believe our GP was unable to do anything about the abscess as it was badly infected and wrote a letter for us to take to the ER which we did around the afternoon recently.

My child was in a lot of pain and as the abscess was on their bottom was unable to sit down so was quite distressed. We were taken straight to triage where it was determined surgery was needed. From that time until we were taken up to the ward we were informed every step of the way as to what was happening. I can't speak highly enough of all the care my child received. The surgery took place later that night and I went home feeling my child was in good hands and that all the health carers were aware of their needs.  

With the pressure on all medical staff at this difficult time, I have nothing but praise for their patience and understanding and I hope this will be passed on to them.

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Responses

Response from Janet Zagari, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group 4 years ago
Janet Zagari
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group
Submitted on 20/03/2020 at 12:37 PM
Published on Care Opinion at 2:22 PM


picture of Janet Zagari

Dear orionnw66,

Thank you so much for taking the time to provide such lovely feedback about the care your adult child received during their recent visit to Sir Charles Gairdner Hospital. Whilst it is always great to here from our patients and families about their positive interactions when they access services, we are especially grateful for your feedback during this challenging time.

I will pass on your kind words to the team and hope that your child continues to recover from their surgery.

Kind regards

Janet Zagari

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