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"Heaping praise on Armadale Hospital Mental Health unit"

About: Armadale Hospital / Emergency Department Armadale Mental Health Services Mead Centre (Assessment Treatment Team)

(as a relative),

My adult sibling has suffered recurring and severe anxiety and depression for many years. They have been treated with little or no success by private psychiatrists and psychologists, including long stays in private clinics and hospitals. Care in these environments has been, in my opinion, fragmented, desultory, impersonal and frankly pathetic.

In the last year, all has changed soon after moving to Armadale south of Perth when they had another crisis. This time we took my sibling to Armadale Health Centre ED. They were assessed very thoroughly by a mental health nurse and admitted voluntarily to the Mental Health unit. We have nothing but praise for the systematic, inclusive and basically successful care my sibling has received since then. The continuity and teamwork between the various practitioners was fantastic. Best of all is the follow-up. As an outpatient, my sibling can call the Mead Centre at any time and speak to a case nurse who communicates with the same psychiatrist who treated my sibling in hospital. They have regular monthly meetings as an outpatient. Our sibling is not out of the woods yet, they are much better and we feel they are now well supported locally by a team that cares about my sibling. It is such a relief!

If this message of thanks can be passed on to the team at the Adult Mental Health Unit at Armadale Hospital in WA, we would be very grateful.

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Responses

Response from Diane Barr, Executive Director, Armadale Kalamunda Group nearly 2 years ago
Diane Barr
Executive Director,
Armadale Kalamunda Group
Submitted on 25/03/2020 at 1:39 PM
Published on Care Opinion at 3:18 PM


picture of Diane Barr

Dear bonanzact65,

Thank you so much for getting in contact with us and sharing your gratitude and praise for the care provided to your sibling by the Armadale Mental Health team.

Mental health can be a challenging journey for not only the people receiving care but their families as well. I am so pleased to hear that your sibling was able to get the help they needed from the Emergency Department, through to the inpatient mental health unit and are continuing to be well supported by our community mental health team.

I have very happily passed your feedback onto the team, which I know will be highly appreciated as this type of feedback has such a positive impact on the staff morale. Thank you for recognising and sharing your appreciation for the dedicated and committed work are our staff do.

Best wishes to your sibling, you and your family.

Kind regards

Di Barr

Executive Director

Armadale Kalamunda Group

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