"Birth of first child"

About: King Edward Memorial Hospital / Maternity

(as the patient),

I had my first baby recently at King Edward Memorial Hospital (KEMH) in Perth. I was a catchment patient and decided to go to KEMH despite having private health insurance because of their reputation and the ability to have midwife lead care.

I feel I was lucky enough to get into the Midwifery Group Practice program in the main hospital and honestly, I cannot recommend this enough. The care I received was amazing, in my opinion. I saw the same midwife for all of my appointments, never had to wait for an appointment and got multiple parent education options.

I felt like my midwife really cared about my preferences and she went above and beyond to make sure I felt supported. I feel that this is really the best option for birthing a low-risk baby in Western Australia and think that MGPs should be rolled out extensively across all hospitals so that more women are able to access the care that I received.

I would like to thank KEMH and my midwife, Paula (and all of the midwives in the group) for such a great experience.


Response from Jessica Pougnault, A/Director, Safety, Quality, Performance and Organisational Culture, Women and Newborn Health Service last week
Jessica Pougnault
A/Director, Safety, Quality, Performance and Organisational Culture,
Women and Newborn Health Service
Submitted on 23/03/2020 at 19:05
Published on Care Opinion on 24/03/2020 at 09:52

Dear slidewy97,

I would like to extend my congratulations to you and your family on the birth of your new child. Thank you for taking the time to share your experience with the Women and Newborn Health Service. I am pleased to hear that your experience with the Midwifery Group Practice program was a positive one. It is fantastic to hear that you were so well-considered and cared for throughout.

Our service strives to always provide quality, patient-centred care and MGP is one of our key initiatives. I will ensure that your feedback is provided to the staff involved, with special thanks of course to Paula.

Thank you once again for your feedback. Congratulations on the arrival of your new baby - I wish you and your family all the best for the future.

Kind regards,

Jessica Pougnault

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