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Care Opinion

Day surgery

Posted By Postophips86

"Day surgery"

About: Sir Charles Gairdner Hospital

(as the patient),

I had a minor orthopaedic surgery yesterday and I am very grateful all went ahead given the current circumstances.

I felt everyone was so friendly and efficient from the moment I stepped into the front reception. I was admitted immediately and went straight up to the Short Stay Unit. I went straight through and admitted bedside. I waited less than 5 minutes and went straight to Theatre. Again, I was checked in straight away and taken straight through.

I stayed nearly 3 hours in recovery, I believe due to shuffling of beds on Short Stay but the recovery staff were fantastic. Once I got back to the ward I was settled and discharged once appropriate.

A huge thanks to all the staff; clerks, nurses, surgeons, registrars, anaesthetists, PSA etc. Everyone was fantastic, in my opinion, given the situation going on. Keep up the good work and we will come out of this stronger on the other side.

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Responses

Response from Chris Cullen, Director Safety, Quality and Performance, Sir Charles Gairdner Osborne Park Health Care Group 4 years ago
Chris Cullen
Director Safety, Quality and Performance,
Sir Charles Gairdner Osborne Park Health Care Group

Submitted on 25/03/2020 at 6:11 PM
Published on Care Opinion on 26/03/2020 at 9:45 AM

Dear Postophips86,

Thank you for taking the time to let us know about the friendly and efficient service you received when you were admitted to Sir Charles Gairdner Hospital for orthopaedic surgery.

It is always good to hear such positive feedback, particularly in light of the current situation. We are very fortunate to have a team of dedicated staff who are committed to ensuring the best possible outcomes for our patients.

I will forward your lovely feedback to the Division so that they can share it with all of the staff involved.

Please accept my best wishes on a speedy recovery.

Kind regards,

Chris Cullen

Director Safety Quality and Performance Management

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