"Medical Oncologist Dr"

About: Sir Charles Gairdner Hospital / Cancer Centre

(as the patient),

Late last year, my Oncologist resigned from Sir Charles Gairdner Hospital (SCGH) and moved on to a new position in Melbourne. They were a very good Dr and had the fighting attitude, which I believe suited me, being so young and not ready to give up without a fight.

It is now 5 months later and I have not been assigned a new Oncologist who looks after my case. I am aware that I will not necessarily see this Oncologist every visit however, I feel like I am a piece of paper floating in the wind and very easily forgotten. It should not be the role of the patient to fight for their treatment, we have enough to deal with on a daily basis.

I believe I am different from other patients, in that I like to understand what is happening and feel I cope better when I have more knowledge about what is going on. Ask yourself this question: Would you be happy to have ongoing treatment for cancer without any Doctor/Specialist assigned to your case, to oversee your treatment? Particularly, when the SCGH Head of Department in Medical Oncology I believe is on 6 weeks annual leave.


Response from Chris Cullen, Director Safety, Quality and Performance, Sir Charles Gairdner Hospital 2 weeks ago
Chris Cullen
Director Safety, Quality and Performance,
Sir Charles Gairdner Hospital
Submitted on 25/03/2020 at 18:31
Published on Care Opinion on 26/03/2020 at 09:45

Dear neptunezz85,

I am very sorry to hear that you do not feel that you are receiving the information you need to understand and make decisions about your care and treatment since your Oncologist resigned last year. It is important to us that we involve our patients in making decisions about the plan of care and I regret that is not occurring with regards to your treatment.

I appreciate that continuity of care is really important for our cancer patients and I would like to reassure you that we have plans in place to ensure that when consultants are on leave, our patient care is not compromised. Without the specifics of your treatment, I am unable to comment further. I would encourage you to contact our Consumer Liaison on 6457 2867 so that we can investigate your concerns regarding your care.

Thank you for sharing your story, and again, please accept my apology for your experience

Kind regards,

Chris Cullen

Director of Safety Quality and Performance Management

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