"Staff thoughtfulness at Sandalwood House Aged Care"

My story is more my mother's story however as she is unable to communicate I wish to advocate on her behalf

My mother is in Sandalwood House Aged Care at York Hospital and I am very grateful that she is the recipient of such beautiful care. With the COVID restrictions implemented to keep everyone safe, we have not visited mum. Mum is unable to use a telephone however through the thoughtfulness of staff we have kept our contact with her.

From the cleaning staff, Cooks, to PCs and Nurses they are very mindful of all mum's needs. I would have continued caring for mum at home however her health deterioration meant that I was no longer able to. To have the knowledge that Mum is well taken care of puts our family at great ease.

I believe the staff we deal with are selfless, highly trained and genuinely caring. Their sense of community is wonderful and in my opinion, the Health Department should be justifiably proud of them

I feel the staff have gone above and beyond. We will be forever grateful to them.