"Box Hill Hospital"

About: Box Hill Hospital

(as the patient),

I was transported by ambulance to Box Hill Hospital recently in agony. It transpired that there was a blockage in one of my kidneys, caused by one of two stones.

I want to express my sincere gratitude to all staff, including doctors, surgeons, nurses and others, in all wards, who treated me with kindness and professionalism, and who made my stay pleasant and my recovery as fast as possible.

In my opinion, you are all wonderful people, doing a great job; once again, thank you for being there.


Response from David Plunkett, Chief Executive, Eastern Health last month
David Plunkett
Chief Executive,
Eastern Health
Submitted on 18/05/2020 at 16:58
Published on Care Opinion on 19/05/2020 at 08:47

picture of David Plunkett

Dear monocerosgf68

Thank you so much for taking the time to share these comments regarding your experience with Eastern Health's Box Hill Hospital.

This must have been a very challenging time for you and I was so pleased to see the impact our wonderful staff had on you. It is evident from your comments the Eastern Health values of Patients First, Kindness, Respect, Excellence, Agility and Humility were practiced by those involved in your care. It will give me great pleasure to share your comments with these staff so they see first hand the impact of their efforts.

I trust you are now on the road to full recovery.

Best wishes monocerosgf68 and kind regards,


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful