"The magnificent patient care"

About: Royal Perth Hospital / Breast Cancer Care & Support

(as the patient),

From the first day I walked into the Breast clinic I knew I was in excellent hands. From reception, to the nurse, to the surgeon, I feel I was so well informed, I don’t remember having any questions.

While it wasn’t fun getting told of what was ahead, I quickly trusted the surgeon as I could see from the very onset she was pedantic about her work.

I really enjoy going to the clinic (I know that sounds crazy lol)... but it’s not a scary place at all, in my opinion, and I have become very at ease with the surgeon and nurse, as professionals and people I genuinely like. 

Royal Perth you are superstars in my opinion, and I love you all for your beautiful commitment to high patient care and obvious drive to choose the best of the best to work within your facility! xx

Responses

Response from Lesley Bennett, Executive Director, Royal Perth Bentley Group 2 weeks ago
Lesley Bennett
Executive Director,
Royal Perth Bentley Group
Submitted on 19/06/2020 at 18:52
Published on Care Opinion on 22/06/2020 at 09:46


picture of Lesley Bennett

Dear marchwm86,

Thank you for taking to time to share your positive experience about the fantastic team in the breast clinic, and for providing the details about what you liked about the service.

I am absolutely delighted to hear that you felt there was a safe, friendly environment and that you were well informed and developed a trusting relationship with your surgeon.

Royal Perth Bentley Group has set an ambitious aim to become Australia’s safest hospital by delivering what matters most to patients. Your feedback shows an excellent example of the commitment of this team.

I sincerely wish you well during your healthcare journey.

Best wishes,

Dr Lesley Bennett

Executive Director

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