My spouse experienced chest pain and we drove to Maroondah Hospital emergency to have my spouse seen.
The intake nurse at the front desk was kind and professional and quick - it was a younger staff member. She was great. The nurse inside ED was also kind and professional, both looking after myself and my spouse - offering tea, but, we felt, also managing the typical nursing duties as expected.
When we met the doctor on duty, he was polite, but to the point in a way that was respectful. He was normalising a stress response, without coming across as flippant. We discussed ongoing care, discussed pressures in life and how to manage these. He was respectful of the balance between understanding the emotional and physical reactions involved in the presentation.
Overall, we had a very impressive experience with kind and professional and knowledgeable staff.
Thank you.
"Maroondah Hospital Emergency Care"
About: Maroondah Hospital / Emergency Department Maroondah Hospital Emergency Department Ringwood East 3135
Posted by arakq73 (as ),
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