"My spouse's recent admission to the hospital"

The medical staff were great in the care they gave to my spouse, however, I as their partner, feel extremely let down by the lack of communication that I received from medical staff in the ER and the ward when I was not with my spouse.

No phone calls made to inform me of their condition or the final plan of when they were being moved to another hospital, even though I had been told (when I called) that I would be informed when the plan had been decided.

My spouse was very unwell one night and only that I called the hospital the next morning that I found this out. I called again later and spoke to a registrar and was informed that the medical staff were working out with the medical team at another hospital if and when my spouse would be sent there.

I never received a call that my spouse was being moved. I only found out that they were definitely going there when I called my spouse as I was taking clean clothes to them and they told me they were waiting for the ambulance to come for them. Too bad if I had have been half an hour later because they would have been on their way to the other hospital.

I feel this is very poor communication to me from the medical team and I truly believe this needs to change. Having my spouse in hospital and them having complex issues is stressful enough, but I feel having no communication adds to the stressful time.