"Thanks to the quick diagnosis"

About: Rockingham General Hospital / Emergency Department

(as a parent/guardian),

My child was incredibly ill and the knowledge and professionalism of the nurse, Doctor and other staff was outstanding. Once the Doctor worked out what was wrong, everything was like clockwork.

Went to get X-rays and the Paramedics were waiting for us when we got back to the ED, transferred straight away to another hospital. My child had a blood infection which I’ve been told was quite rare and thanks to the quick diagnoses and fast transfer they are well on the road to recovery.

Outstanding work guys!  

Responses

Response from Kath Smith, Executive Director, Rockingham Peel Group, South Metropolitan Health Service yesterday
Kath Smith
Executive Director, Rockingham Peel Group,
South Metropolitan Health Service
Submitted on 06/07/2020 at 19:15
Published on Care Opinion on 07/07/2020 at 08:51


picture of Kath Smith

Dear couragefb79,

I sincerely thank you for taking the time to provide such positive feedback on the care your child received from the Emergency Department at Rockingham General Hospital.

We endeavour to provide the highest standard of care to all patients and it is lovely to know that our staff made you feel safe and supported through what must have been an anxious time.

I have passed on your appreciation to the team involved. It is always a pleasure to pass on positive feedback to the staff.

I hope that your child is recovering well and wish all the very best to you and your family.

Kind regards,

Kath Smith

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