"Inpatient admission"

About: Fiona Stanley Hospital / Emergency Department Fiona Stanley Hospital / Gastroenterology

(as a relative),

My parent had a piece of steak lodged in their oesophagus and could not move it, causing them to vomit profusely and be unable to eat or drink. My parent went to their GP and was advised to present to the Emergency Department (ED).

From the moment my parent arrived at Fiona Stanley ED, to the moment they were discharged, the care was exemplary. The process was smooth and each step was carefully explained. My parent's room was clean and spacious and each staff member they dealt with was professional and caring.

So to the team at ED, theatre, gastroenterology and Ward 6D thank you. Each doctor, nurse, cleaner, porter, volunteer, food service person, you made a stressful time for my parent and my family so much more tolerable. We are truly lucky to have such a fantastic faculty in our state.  

Responses

Response from Neil Doverty, Executive Director, Fiona Stanley Fremantle Hospitals Group, South Metropolitan Health Service 5 days ago
Neil Doverty
Executive Director, Fiona Stanley Fremantle Hospitals Group,
South Metropolitan Health Service
Submitted on 02/07/2020 at 10:14
Published on Care Opinion at 10:37


picture of Neil Doverty

Dear waltzgd49,

Thank you very much for sharing your feedback. It is wonderful to learn that you had a positive experience and the staff were very pleased to receive your kind feedback.

I am immensely proud of the teams we have across the Fiona Stanley Hospital, including in the Emergency Department and on Ward 6D. Our staff are compassionate and dedicated and actively work together to make sure our patients receive the care they deserve. The ultimate goal is that all of our patients have a positive experience, even when they are unwell or in undesirable situations.

Thank you for taking the time and effort to acknowledge the incredible staff here. Your positive feedback has been shared with both the Emergency Department and 6D teams – thank you.

I hope your parent is recovering well from their procedure.

Kind regards,

Neil Doverty.

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