"Care at Emergency Department Royal Perth Hospital"

About: Royal Perth Hospital / Emergency Department

(as the patient),

I recently came to the Emergency Department at Royal Perth Hospital in a lot of pain and quite worried. All of the staff that I dealt with; including the man who met me at the door to ask me questions about COVID, the triage nurse, the nurses, pathologist and doctor who cared for me in Emergency and the radiologist who took me for X-rays, were incredibly kind, caring and friendly and really looked after me well.

I was always kept informed about what was happening and why, and everyone was very professional and efficient. I could not be more grateful for the treatment and care that I received at Royal Perth Emergency Department and I would like to thank all of the staff who cared for me. I can only remember the name of the Nurse Practitioner, Ms Janice, who was just brilliant. 


Responses

Response from Lesley Bennett, Executive Director, Royal Perth Bentley Group yesterday
Lesley Bennett
Executive Director,
Royal Perth Bentley Group
Submitted on 06/07/2020 at 12:27
Published on Care Opinion at 12:28


picture of Lesley Bennett

Dear PerthPatient,

Thank you for your kind words about the care and treatment provided to you by all staff at Royal Perth Hospital during your recent presentation to the Emergency Department. I am so pleased to hear you were provided such a professional and efficient service during what must have been a distressing experience for you. It is always lovely to hear when staff have left such a positive impression and I’m so glad that Ms Janice in particular made a real difference to your experience as a patient.

I have ensured your thanks have been passed on to all the staff involved in your care and hope you have recovered well.

Kind Regards

Dr Lesley Bennett

Executive Director

Royal Perth Bentley Group

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