This matter concerns the failure, in my opinion, of 000 Ambulance to provide an ambulance to take my spouse from our home at Cape Paterson to WCH. This is not about WCH, indeed we have only good service from WCH.
My spouse was highly distressed with nausea, having medications under review as they dealt with high pain and some breakthrough pain. Metastatic cancer. 000 was phoned, (Palliative Care recommended this step on being contacted) the operator quizzed for patient background and finished by saying an ambulance will be provided.
About midnight, the Ambulance despatch rang and spent 11 minutes on my spouse's condition, saying initially the ambulance was coming, then, it seemed they found my spouse was, I believe, not deserving of an ambulance (my logical take) due to the signs of breathing difficulties and distress, it seems not sufficient for an ambulance, for a few minutes later, the staff member about turned, withdrew the ambulance, saying an ambulance was not available.
I believe this staff member's log will bear this out. On arrival at WCH, my spouse's legs had given way, but a very erstwhile COVID door security whipped down with a wheelchair, whilst I held my spouse's dead weight. They did recover but their nausea distress still ongoing, for the WCH Emergency Department to jump in.
My spouse is a very private person who would not want themselves public, but in my opinion, I see this as an item to take upon the oft vexed issue of ambulance services.
"Ambulance availability"
About: Ambulance Victoria Ambulance Victoria Doncaster 3108 Wonthaggi Hospital Wonthaggi Hospital Wonthaggi 3995
Posted by talongb83 (as ),
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