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"The staff treated me amazingly"

About: Geraldton Hospital / Emergency Department

(as the patient),

I busted a finger open playing football, it took me two hours to drive to Geraldton, and I was tired and in pain. The staff treated me amazingly from the first last at reception, right through to the surgery staff who stitched up my finger.

Special compliments please, to the staff in the Emergency Department (ED) who I feel were run off their feet but still always checked in on me. When I asked for a vegan option, the staff made sure I got it, and as I could only use one hand, one nurse was so kind to cut it into bite-size bits for me in the middle of the ED!

Please see my compliments get to all the staff as they were all absolutely wonderful. Not one person was grumpy or short with me, despite all being so busy.

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Response from Liz Kelly, A/Coordinator Executive Services, WA Country Health Service Midwest 2 years ago
Liz Kelly
A/Coordinator Executive Services,
WA Country Health Service Midwest
Submitted on 6/07/2020 at 12:08 PM
Published on Care Opinion at 12:21 PM

picture of Liz Kelly

Dear sputheroo,

Thank you for taking the time to share your recent experience at the Geraldton Hospital. I am so pleased to read of the amazing care you received at our Emergency Department. WA Country Health Service Midwest has a wonderful team of compassionate and kind staff who are dedicated to providing high-quality patient-centred care and it will be my pleasure to pass on your compliments to the staff.

Thank you again for taking the time to share your experience and I hope you are recovering well.

Kind regards,

Liz Kelly

A/Coordinator Executive Services

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