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Extremely calming and helpful nurse and doctor

Posted By Tutu

"Extremely calming and helpful nurse and doctor"

About: Sydney / Sydney Eye Hospital / 1 East (Ophthalmology)

(as the patient),

I got some hydrogen peroxide in my eyes and I was admitted as soon as I got to the hospital. Nurse Theresa was the best. Not only she flushed my eyes with a solution to clean them, but she was very supportive along the treatment to ensure I was not in pain.

Then I met doctor John, who checked my eyes and confirmed that I had nothing to worry about and prescribed me with some drops to help my eyes recovering.

Although I’d rather not go to the hospital for any issues, especially emergencies, they were the best in all. Love to see how this hospital cares for the people!  

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital 3 years ago
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital

Submitted on 10/07/2020 at 4:23 PM
Published on Care Opinion at 4:37 PM

Dear Tutu,

Thank you for taking the time to write to us and sharing the lovely sentiments about our staff and in particular, Theresa and Dr John, on Care Opinion. We are delighted to hear your treatment at Sydney Hospital & Sydney Eye Hospital was positive and we hope there were no lasting issues from the hydrogen peroxide.

We greatly value your feedback, your kind words are greatly appreciated by Theresa, Dr John and the team.

Regards,

Dr Pauline Rumma

Director of Clinical Services

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