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Physio praise

Posted By uniformex64

"Physio praise"

About: Osborne Park Hospital / Department of Rehabilitation Medicine (DRM)

(as the patient),

I am currently an outpatient at Osbourne Park Rehab Hospital. I am writing this to give some positive feedback on the whole staff at Osbourne Park but especially one physiotherapist Anita whom I've been seeing for the last month.

I felt Anita has a great way of balancing professionalism, care and friendliness which makes rehabilitation enjoyable. We get a lot done and I am progressing well, all while having a positive experience. 

I don't normally write feedback but in this case, I feel Anita needs commendation on her excellent skills and bedside manner.

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Responses

Response from Janet Zagari, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group 3 years ago
Janet Zagari
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group

Submitted on 27/07/2020 at 11:58 AM
Published on Care Opinion at 12:21 PM

picture of Janet Zagari

Dear uniformex64,

Thank you so much for acknowledging the staff at Osborne Park Hospital in general and also for your positive feedback about Anita, one of our physiotherapists.

It is so important that rehabilitation is carried out in partnership with the patient and it is very pleasing to hear that you and Anita have found the right balance of professionalism, care and friendliness.

All staff are encouraged to work as a team to provide friendly, respectful and professional care and they will be happy to receive your feedback.

I wish you well and hope that you continue to make good progress.

Kind regards,

Janet Zagari

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