I came into the Albany Hospital to have a lesion removed from my lip, in and out in 3 hours.
I just wanted to write and say how happy I was with the service I received, prompt and professional, from nurse Nadine in the pre-op area through to Dr Guss my Anaesthetist and Dr Yeboah my surgeon. Whilst only partially sedated, I was aware of the happy working environment of the theatre. It seemed a good mixture of professionalism and humour, all really seemed to enjoy their work, and as a result achieved a great team atmosphere, giving the patient a feeling of security.
In the post-op area, the nurses were again friendly and caring, offering sandwiches, tea and coffee, sadly not something I felt I could take advantage of in my condition.
My ride home was telephoned in a friendly manner and indeed I left the hospital at exactly the time that had been predicted the previous day.
Many thanks again for your professionalism, and the kind and caring way that I was treated during an experience that I was definitely not looking forward to.
"My operation"
About: Albany Health Campus / Day Procedure Unit Albany Health Campus Day Procedure Unit Albany 6330
Posted by Happy Lip (as ),
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