"Last-minute surgery cancellation"

My concern is organisation-related concerns. I am not happy at all, after keeping me in fasting and pain while I was waiting for the procedure. At the last minutes, I came to know that procedure is cancelled and I had to come back the next day.

I entered the outpatient room for my appointment for the treatment of a painful anal abscess. I waited for 45 minutes, after examination, the doctor advised same-day procedure and while in excruciating pain, they admitted me into the same-day surgery, where I was told by the doctor and staff that my procedure will be in the afternoon and I have to keep my fasting as this procedure needs anaesthesia.

I was told later in the afternoon that my procedure was cancelled and I had to stay in pain till the next day, I believe due to Armadale Hospital management decision.

I felt my whole day was wasted but still, I am going through the same pain which is accelerated and got headache, tiredness and full-body pain. This is a very frustrating situation, in my opinion, that it seems management is doing decision, I believe without doctor concern.

I want feedback on this and based on my experience, want the concerned person to be inquired. In my opinion, management needs more training. Since I suffered unnecessarily, I would like to know that the concerned person in your hospital has been reprimanded for this negligence.

Kindly let me know what, if any, action will be taken in this case.