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"My parent's care in the Acute Ward"

About: Kerang Hospital / Acute Ward NDCH Community Nursing & Allied Health Services

(as a relative),

My mother died of stage 4 pancreatic cancer recently and the nurses in the Acute Ward at Kerang Hospital and Dr Ashraf treated mum with the greatest care, dignity, and respect our family could have hoped for.

You all made a crappy situation, especially with COVID-19, more bearable and easier to cope with, my family and I are so very grateful for the way you looked after mum.  

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Responses

Response from Robert Jarman, CEO, Kerang District Health 3 years ago
Robert Jarman
CEO,
Kerang District Health
Submitted on 13/08/2020 at 10:51 AM
Published on Care Opinion at 1:51 PM


picture of Robert Jarman

Dear requirementkk73,

The loss of our mother is something that none of us ever get over.

As CEO of Kerang District Health, I feel proud that our nursing staff in acute and Dr Ashraf treated your mother and your family with the dignity and respect that she and your family deserved during a very difficult and sad time.

Thank you for making the effort to provide us with your feedback in your time of grief.

I wish you and your family all the best.

Regards,

Robert Jarman

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Response from Northern District Community Health 3 years ago
Submitted on 24/08/2020 at 10:00 AM
Published on Care Opinion at 10:28 AM


Dear requirementkk73,

I am sorry to learn of the loss of your Mum.

Thank you very much for the feedback regarding the care for your Mum by Dr Ashraf and the team at Kerang District Health.

I am enormously proud of the GPs we have working at the Northern District Medical Clinic, and we are very pleased that Dr Ashraf, a trusted, compassionate, senior clinician was able to support your Mum, you and your family at this critical time.

Take care.

Mandy Hutchinson

CEO

Northern District Community Health

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Response from Kellie Byron-Gray, Chief Executive Officer, Kerang District Health 3 years ago
Kellie Byron-Gray
Chief Executive Officer,
Kerang District Health
Submitted on 24/08/2020 at 3:59 PM
Published on Care Opinion at 4:00 PM


picture of Kellie Byron-Gray

Dear requirementkk73,

Sending my sincere sympathies on the loss of your beloved mum.

I am so pleased that our staff including Dr Ashraf were able to provide you and your family the care and support you needed during this emotional time.

I will be sure to thank the staff for displaying such wonderful values and providing your mother with a dignified and peaceful passing.

Warmest regards,

Kellie

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