"Care received in the Emergency Department"

I cut my fingers on corrugated iron. There was a lot of blood. I attended triage and Val was very helpful and welcoming. I was x-rayed and then Mark, Zada and Danny cleaned my fingers and completed the dressings. Thankfully, there was no nerve damage and they avoided stitches and steri-stripped and dressed my wounds for me.

I was disgusted with the language and in my opinion, rude behaviour of a person in the bed next to me. I can't believe what poor behaviour and verbal abuse staff put up with. I felt that Mark, Helen and the after-hours Manager, Cathy were so polite and professional dealing with this person. This person swore at them, refused to behave and then I believe exposed themselves to one of the staff.  

I am so impressed with how the staff handled this disgraceful behaviour. I personally felt they should have been kicked out if they wouldn't behave decently.

The care I received was excellent and I am so grateful to everyone. Thank you to everyone who made my journey so easy. 

I would be grateful if you could let the staff involved know how much I appreciated their care and their kindness and how impressed I was with their patience with the rude person in the bed next to me.