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Pre-admission meeting at Northam Regional Hospital

Posted By octanstr78

"Pre-admission meeting at Northam Regional Hospital"

About: Northam Health Service / Surgical Services

(as a service user),

Recently, I met with Lynn at Northam Regional Hospital to receive pre-admission instructions for a colonoscopy that I'm booked in for at Northam.

While it was a straightforward process, Lynn's professionalism and friendliness throughout our meeting were a delight to experience, especially as she tells me this is something she does for whole days at a time. 

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Responses

Response from Trenton Greive, Operations Manager Western Wheatbelt, WA Country Health Service - Wheatbelt 3 years ago
Trenton Greive
Operations Manager Western Wheatbelt,
WA Country Health Service - Wheatbelt

Submitted on 3/09/2020 at 6:47 PM
Published on Care Opinion on 4/09/2020 at 9:00 AM

picture of Trenton Greive

Dear octanstr78,

Thank you for your kind words regarding your recent appointment at the Northam Health Service.

Having to prepare for surgery can be a daunting experience and I was pleased to read you experienced a professional and courteous service when attending the Pre-Admission Clinic.

We are proud of the hard work and dedication our staff commit to every day. I will pass your feedback onto Lynn and the Pre-Admission Clinic team as I know feedback such as yours will be beyond appreciative that they have provided you with such a positive experience.

Best wishes,

Trenton Greive

Operations Manager Western Wheatbelt

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by octanstr78 (a service user)

Thank you, Mr Greive, both for taking the time to personally respond to my feedback and passing on my comments to Lynn and the Pre-Admission Clinic team.

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