In my opinion, the people who work reception in a particular department at Hedland Health Campus routinely don't answer the phone. I feel they routinely ignore waiting patients too. I've stood there while three people type furiously at their computers, no one looking up or even acknowledging me. I believe they are not super busy dealing with clients. They might have admin work to do, but surely patients should be the priority in my opinion.
Most recently I have rung daily at various times with no response. I've rung the hospital switch to be told they often get complaints that that department don't answer the phone. I was put through to the team leader's number and no answer there either. In my opinion, they are rude people.
"Poor service at reception"
About: Hedland Health Campus Hedland Health Campus South Hedland 6722
Posted by whispercj48 (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Louise Steedman