"Care of my parent"

My parent was admitted to Bentley rehab with a fractured back, they also have Dementia and Dysphagia. Both are serious illnesses and they have a lot of trouble understanding things, as well as great difficulty swallowing. 

Twice, I entered my parent's room to visit and both times I found my parent distressed and had a nurse standing over them, in my opinion, bullying them to swallow a tablet and drink, drink, drink, was what this nurse was saying in a loud voice. I believe my parent was so upset and I wasn't happy and said I don't want that nurse back in my parent's room, as I felt their behaviour was disgusting and in my opinion, so bullying! It seemed my parent felt very frightened to be left there so I made sure I was there every day. 

The things I witnessed on Ward 5 was not good in my opinion. Several times my parent wasn't showered, despite bringing up our concerns at a family meeting, still not showered unless we jumped up and down. I felt for those patients who didn't have family, in my opinion, what I witnessed was terrible. 

Based on our experience, I believe the Nurse Unit Coordinator are not capable of doing the job, I felt they weren't or really didn't care at our family meeting. In my opinion, things need looking into, we ended up taking my parent home.