"Poor customer service at receptionist"
About: Esperance Health Campus Esperance Health Campus Esperance 6450
Posted by frostje95 (as ),
I felt I was treated very poorly by the receptionist at the front counter of the Esperance Hospital.
I was grunted at and humiliated by the treatment I received.
My child had been admitted and was very unwell, the minimum greeting I would have liked would have been at least a smile and a hello not a grunt and an eye roll!
I have since received an apology by the other receptionist on that day who was extremely embarrassed by the behaviour of their colleague.
I run and own two businesses and if any of my 50 staff treated a customer like the way I was treated I would be very disturbed.
If this staff member does not like their job or didn't want to be there, I believe they should have passed me on to the other receptionist, who was a bright and bubbly lady.