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"Fabulous staff at Onslow Hospital"

About: Onslow Hospital

(as the patient),

Staying at the local Caravan Park, I woke up feeling very dizzy. After checking my blood pressure, which was high, I rang the Onslow hospital to see if I could come in.

Maureen immediately did all the obs necessary and later I saw Dr Francois, who thoroughly checked me out. The Onslow Hospital was really buzzing, as a snake bite victim had also needed treatment at the same time as myself.

All the staff were so apologetic as they couldn't treat me any quicker but I assured them it was understandable.

I had my blood pressure checked numerous times and they were so professional and caring, especially Maureen. I believe they were running a morning clinic as well and only saw two clinical staff members. Well done. 

I am now home in Geraldton and been to my doctor and have a CT booked.

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Responses

Response from Liam Avery, Operations Manager, West Pilbara, WA Country Health Service (WACHS) Pilbara 3 years ago
Liam Avery
Operations Manager, West Pilbara,
WA Country Health Service (WACHS) Pilbara

Operational Management of the West Pilbara Health Services

Submitted on 29/09/2020 at 1:02 PM
Published on Care Opinion at 1:17 PM


picture of Liam Avery

Dear violetkz58,

Thank you kindly for taking the time to share your experience at Onslow District Hospital with us.

It is fantastic to receive feedback that embodies the core values of WACHS in health care delivery, it is great to see Maureen and Francois looked after you so well and I will be passing on this feedback to them directly.

It is good to see you are home safely and in the care of your doctor for further investigation.

Kind regards,

Liam Avery

A/Operations Manager West Pilbara

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