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"Margaret River Hospital"

About: Margaret River Hospital / Emergency Department

(as a relative),

My spouse presented to the ED during a frightening medical emergency. They were treated with respect, compassion and kindness. All staff in both ED and the ward were professional and caring. This included medical staff, Mike, the ED nurses (can only remember 1 nurse name - Mandy), the ward nurses Tahlia, Cat and not sure of other names. The kitchen staff were pleasant, professional and my spouse said the food was lovely. 

Admin staff were professional, efficient and followed hospital protocols. Thank you. :) 

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Responses

Response from Michelle Callan, Acting Nurse Unit Manager, WA Country Health Service –South West 3 years ago
Michelle Callan
Acting Nurse Unit Manager,
WA Country Health Service –South West
Submitted on 2/10/2020 at 2:41 PM
Published on Care Opinion at 2:42 PM


Dear earthyw56,

Thank you for sharing your positive experience on Care Opinion regarding the care your spouse received at Margaret River Hospital.

It is wonderful to hear that respect, compassion and kindness were witnessed by you; our team pride themselves on excellent patient advocacy. We see this as being very important in a frightening medical experience.

All of our team including the medical staff, kitchen staff, administration and nursing staff wish your spouse the very best for a speedy recovery and I will certainly take great pride in passing on your praise and gratitude to the team.

Thank you again for taking the time to write to us and I wish you and your family all the best.

Michelle Callan | Acting Nurse Unit Manager

WA Country Health Service –South West

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