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"I was so impressed"

About: Busselton Health Campus

(as the patient),

I'm a young new hip recipient. I have used the public list locally which is quite a young event in our town! I was so impressed with the service and professionalism of the teams that prepared me prior to my op, during the event and post-operative.

Their cohesive methods of operation and knowledge of the post-op issues I faced, gave me security and comfort during a time when I felt very vulnerable. The nursing staff were kind, efficient and professional and I'm grateful that due to their level of care a PE was picked up and swiftly dealt with so I could get well enough to get myself home.

The teams that unite to offer such services locally along with the hospital staff, from doctors to nurses, tea personnel, to the cheerful man cleaning, should all be commended on their dedicated, caring and professional work.

You all are a credit to Busselton Hospital and Health Campus.

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Responses

Response from Gaynor Taylor, Clinical Nurse Manager, General Ward Inpatients, WACHS-South West Busselton Health Campus 3 years ago
Gaynor Taylor
Clinical Nurse Manager, General Ward Inpatients,
WACHS-South West Busselton Health Campus

Line Manager of Nursing staff general wards 1&2

Submitted on 2/10/2020 at 10:15 AM
Published on Care Opinion at 10:15 AM


Good afternoon bravozs57,

I would like to take this opportunity to thank you for taking the time to provide such wonderful feedback about your experience at Busselton Health Campus

As an organisation, we pride ourselves on providing gold standard care and strive to ensure we work as a cohesive team from the start of the patient's journey to the end.

I will ensure that all staff within the organisation are given details of your feedback and I wish you a speedy recovery from your operation and incidental diagnosis of a PE.

Kind Regards,

Gaynor Taylor

Clinical Nurse Manager

Ward 1 and 2

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